Refund Policy

We want you to be completely satisfied with your purchase. However, we understand that there may be instances where you need to initiate a refund. Please read our refund policy carefully to understand the terms and conditions:

1. Eligibility for Refund:

   • We accept refund requests within  days from the date of purchase.
   • To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as you received it.

2. Refund Process:

   • Provide your order number, the reason for the refund, and any supporting documentation or images if necessary.
   • Our customer support team will review your request and guide you through the next steps.

3. Refund Approval:

   • Once your refund request is approved, we will provide you with a return authorization and instructions on how to return the item.
   • Please ensure that the item is securely packaged to prevent damage during transit.

4. Return Shipping:

   • The customer is responsible for the return shipping costs unless the return is due to a defect or an error on our part.
   • We recommend using a trackable shipping service to ensure that the returned item reaches us safely.

5. Inspection and Processing:

   • Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria.
   • If the return is approved, we will process the refund within  days, and a credit will be automatically applied to your original method of payment.

6. Non-Refundable Items:

   • Certain items, such as personalized or custom-made products, may not be eligible for a refund unless they are defective or damaged upon receipt.

7. Cancellation Policy:

   • If you wish to cancel an order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.

8. Contact Us:

   • If you have any questions or concerns about our refund policy, please feel free to contact our customer support team.